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POLICY

CANCELLATION POLICY
Elyse Colour requires 48 hours notice in order to cancel or change an appointment. Appointment changes made less than 48 hours will result in a 50% scheduled service fee. Your card on file will be charged. Fee is non refundable, fee must be paid in full within 24hours in order to reschedule, fee does not go towards future appointment. By accepting this Policy you are allowing Elyse Colour to charge credit card on file. A credit card must be on file in order to book an appointment. 

**To change your reservation contact Elyse Colour via text. **

LATE POLICY
If you are running late please call/text Elyse Colour. Appointments running more than 10 minutes late may have to forgo parts of the service in order to keep it within the time allotted for you. OR reschedule your appointment for a different time, which will result in a cancellation fee.

 

SERVICE, PRODUCT AND CONSULTATION POLICY

Hair Colour and Signature Cutting Services are Non Refundable. Products are Final Sale;Non Refundable. Extension Consultation Fee and Colour Correction Consultation Fee are Non Refundable and do not go towards future appointment due to product usage and time.

FORMS OF PAYMENT - CASH AND CARD

Gratuity Greatly Appreciated-  CASH ONLY

NO CHECKS OR AMEX

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