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POLICY

CANCELLATION POLICY

Elyse Colour requires 24 hours notice in order to cancel or change an appointment. Appointment changes made less than 24 hours will result in a 50% scheduled service fee. Card on file will be charged. Fee must be paid in order to book a future appointment.

LATE POLICY

Appointments running more than 15 minutes will be rescheduled which will result in a cancellation fee.

 

SERVICE AND PRODUCT POLICY

All Services and Products are Final Sale and Non Refundable.

Elyse Colour strives to ensure that all clients are satisfied with their hair services. If for any reason a client is not happy with their hair, they must notify Elyse Colour within one week of the appointment. Failure to do so will result in the next appointment being payable. 

IN SALON POLICY 

One person per appointment, please do not bring any extra guests. 

Due to Safety, Liability and Sanitary reasons Elyse Colour kindly asks you to not bring children and/or animals to your appointment.

Please come to your appointment with clean dry hair. 

PAYMENT POLICY

Elyse Colour Accepts Credit Cards, Debit Cards and Cash. Service total must be paid in full at your appointment.

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